Reasons Internet users employ social media for customer service

This material is from eMarketer -- http://www.emarketer.com/Products/Explore/Explore.aspx

Google's efforts to minimize the impact of disingenuous Search Engine Optimization (SEO) techniques

This is a great Forbes article on what Google is doing to minimize the impact of disingenuous Search Engine Optimization (SEO) techniques.  Thanks to HubSpot for calling this to my attention via the company's opt-in e-mail marketing program.
http://www.forbes.com/sites/kenkrogue/2012/07/20/the-death-of-seo-the-rise-of-social-pr-and-real-content/

Social media in the restaurant industry: Guidance from Nations Restaurant News

Nations Restaurant News is providing great guidance on the use of social media in the restaurant industry.  Thanks to Dr. Terry Holmes for bringing this to my attention.
http://nrn.com/article/7-social-media-tools-restaurants?page=0,0&utm_source=MagnetMail&utm_medium=email&utm_term=terry.holmes%40murraystate.edu&utm_content=NRN-News-NRNam-7-18-12%20%3FNL%3DNRN-03&Issue=NRN-03_20120718_NRN-03_148&YM_RID=email&YM_MID=mmid

Top social media restaurant brands for 2012

Check out the top social media restaurant brands for 2012,  Thanks to Dr. Terry Holmes for calling this to my attention!
http://nrn.com/article/top-100-social-media-brands-2012-1q?utm_source=MagnetMail&utm_medium=email&utm_term=terry.holmes@murraystate.edu&utm_content=NRN-News-NRNam-07-13-12

Social Media Demographics by Mashable

Social Media Demographics by Mashable:
http://mashable.com/2012/03/09/social-media-demographics/

Unethical clicking on online ads

Panera Bread pulled its ads from a website after it was revealed that the website's writers were encouraged to click on its ads for the sole purpose of increasing the advertising's"perceived" effectiveness.

http://www.adweek.com/news/advertising-branding/panera-pulls-sheknowscom-ads-after-damning-memo-revealed-141448?NL=NRN-03&Issue=NRN-03_20120627_NRN-03_185&YM_RID=email&YM_MID=mmid

New ideas for social media resumes

Thanks to Vili Auvinen for sharing these new ideas for social media resumes:
http://mashable.com/2011/05/20/social-media-resumes/

Companies are using "crowdsourcing"

This is a cool McKinsey Quarterly post on "crowdsourcing" --

http://www.mckinseyquarterly.com/newsletters/2012_06.htm

The level of engagement on Facebook seems to be dipping

The level of engagement on Facebook seems to be dipping--

http://paper.li/brandacity/1314809989

Could Facebook go a way?

Is it really possible that Facebook could go away as this Mashable post suggests?


http://mashable.com/2012/06/04/analyst-facebook-disappear/

Facebook's potency as a promotional vehicle

This Reuters post questions Facebook's potency as a promotional vehicle.

http://www.reuters.com/article/2012/06/05/net-us-facebook-survey-idUSBRE85400C20120605

The travel industry and social media

This eMarketer post post suggests that marketers in the travel industry are relying more heavily on social media marketing.

http://www.emarketer.com/Article.aspx?id=1009094&R=1009094

Developing a social media policy

Tips on developing a social media policy from the Nashville Business Journal:

http://www.bizjournals.com/nashville/blog/socialmadness/2012/05/dos-and-donts-for-creating-a-social.html

Charlene Li on "The Future of Social Media"

Jeff Barrett with The Washington Times Communities interviews Charlene Li about the future of social medial.  Charlene's answers are, as always, insightful, informative, and on target.  
http://communities.washingtontimes.com/neighborhood/status-update/2012/may/9/charlene-li-future-social-media/#.T6qinfsUaSx.facebook

Who has "Googled" you?

Want to know who has been "Googling" you? Potential employers? Creditors? Old flames? New flames? People you would rather avoid?

I can't vouch for any of these organizations, but they claim they can give you at least some of that kind of information.

http://brandyourself.com/info/about/theDifference

http://www.ziggs.com/about/company/AboutSearchAlerts.aspx 

http://www.naymz.com/premiumAbout.action

My source for this information was a Mashable post entitled "Who Googled You?  This Website Knows." -- http://mashable.com/2012/05/01/brandyourself-google/