These are great social media stats from IBM Global Business Services:
ftp://public.dhe.ibm.com/common/ssi/ecm/en/gbe03391usen/GBE03391USEN.PDF
Monday, November 26, 2012
Great stats, statistics, and observations from Ethical Corporation
These are great stats, statistics, and observations from Ethical Corporation, which was called to my attention by Nicola Reese of Useful Social Media:
http://reports.ethicalcorp.com/reports/smcc/infographic.php?utm_source=http%3a%2f%2fuk.usefulsocialmedia.com%2ffc_fcbi1lz%2f&utm_medium=email&utm_campaign=2160+2014+BDs+and+Clks%2c+CSMBrief+221112&utm_term=Crisis+and+communications+infographic&utm_content=281529
http://reports.ethicalcorp.com/reports/smcc/infographic.php?utm_source=http%3a%2f%2fuk.usefulsocialmedia.com%2ffc_fcbi1lz%2f&utm_medium=email&utm_campaign=2160+2014+BDs+and+Clks%2c+CSMBrief+221112&utm_term=Crisis+and+communications+infographic&utm_content=281529
Monday, November 19, 2012
Measuring social media traffic
Figuring out the return on social media investment is a huge challenge for organizations. These guidelines on measuring social media traffic provide an excellent starting point. Thanks to Vili Auvinen for bringing it to my attention.
http://www.socialmediaexaminer.com/measure-social-media-traffic-using-google-analytics/#more-28892
http://www.socialmediaexaminer.com/measure-social-media-traffic-using-google-analytics/#more-28892
Tuesday, November 13, 2012
Your intellectual property rights and social media
This Social Media Explorer post contains some great information about your intellectual property rights and social media.
http://www.socialmediaexplorer.com/media-journalism/who-owns-your-social-media-content/
http://www.socialmediaexplorer.com/media-journalism/who-owns-your-social-media-content/
Tuesday, October 23, 2012
Graphics on the "social media landscape"
Here are some great graphics on the "social media landscape" by FredCavazza.net:
http://www.fredcavazza.net/2012/02/22/social-media-landscape-2012/
http://www.fredcavazza.net/2012/02/22/social-media-landscape-2012/
Wednesday, October 17, 2012
Reaching multicultural customers with new media platforms
According to this Research Brief from the Center for Media Research, companies are using new media platforms to reach multicultural customers.
http://www.mediapost.com/publications/article/185199/tech-savvy-multicultural-customers-force-new-media.html
http://www.mediapost.com/publications/article/185199/tech-savvy-multicultural-customers-force-new-media.html
Tuesday, October 9, 2012
Tools that guage social media influence
Tools that guage social media influence include Klout, Kred, and PeerIndex.
http://klout.com/home
http://kred.com/
http://www.peerindex.com/
Thanks to YouIntern for identifying these tools in "The 40 Most Important Social Media Tips for HR Professionals."
http://www.youtern.com/thesavvyintern/index.php/2012/10/05/40-most-important-social-media-tips-for-hr-professionals/
http://klout.com/home
http://kred.com/
http://www.peerindex.com/
Thanks to YouIntern for identifying these tools in "The 40 Most Important Social Media Tips for HR Professionals."
http://www.youtern.com/thesavvyintern/index.php/2012/10/05/40-most-important-social-media-tips-for-hr-professionals/
YouTern identifies "The 40 Most Important Social Media Tips for HR Professionals."
In this post, YouTern identifies "The 40 Most Important Social Media Tips for HR Professionals."
http://www.youtern.com/thesavvyintern/index.php/2012/10/05/40-most-important-social-media-tips-for-hr-professionals/
http://www.youtern.com/thesavvyintern/index.php/2012/10/05/40-most-important-social-media-tips-for-hr-professionals/
Tuesday, October 2, 2012
Social media within the organization
This is an excellent HR Magazine article about the use of social media within the organization. Thanks to Dr. Sandy Miles for calling it to my attention.
http://www.shrm.org/Publications/hrmagazine/EditorialContent/2012/1012/Pages/1012roberts.aspx
http://www.shrm.org/Publications/hrmagazine/EditorialContent/2012/1012/Pages/1012roberts.aspx
Monday, September 17, 2012
Be careful about what you put up on Facebook
This NFL referee learned that you have to be careful about what you put up on Facebook.
http://sports.yahoo.com/blogs/nfl-shutdown-corner/side-judge-pulled-saints-panthers-game-facebook-page-143323464--nfl.html
http://sports.yahoo.com/blogs/nfl-shutdown-corner/side-judge-pulled-saints-panthers-game-facebook-page-143323464--nfl.html
Friday, September 7, 2012
TryItLocal on alternatives to Groupon
This is a great article from TryItLocal on alternatives to Groupon:
http://www.tryitlocal.com/home/Daily-Deals/groupon-for-business-daily-deal-alternatives
http://www.tryitlocal.com/home/Daily-Deals/groupon-for-business-daily-deal-alternatives
Thursday, September 6, 2012
Yelp! ratings can make a difference
http://techcrunch.com/2012/09/02/berkeley-study-half-star-change-in-yelp-rating-can-make-or-break-a-restaurant/
What we are sharing on Twitter
This Infographic from Mashable tells us what we are sharing on Twitter:
http://mashable.com/2012/08/16/twitter-day-in-the-life-infographic/
http://mashable.com/2012/08/16/twitter-day-in-the-life-infographic/
Southwest Airlines' "fail" on a Facebook promotion
Southwest Airlines failed to get it right with this Facebook promotion:
http://www.economist.com/blogs/gulliver/2012/08/southwest-and-facebook
http://www.economist.com/blogs/gulliver/2012/08/southwest-and-facebook
Thursday, August 30, 2012
SlideShare post The State of Corporate Social Media 2012
This is an interesting SlideShare post by Useful Social Media on The State of Corporate Social Media 2012.
http://www.slideshare.net/UsefulSocial/selected-findings-of-the-state-of-csm-2012-report?from=ss_embed
The company also offers a 39 page downloadable book of the same name.
http://usefulsocialmedia.com/state-of-csm-2012/?utm_source=Thankyou%2BPage&utm_medium=Twitter%2BButton&utm_campaign=SCSM12
http://www.slideshare.net/UsefulSocial/selected-findings-of-the-state-of-csm-2012-report?from=ss_embed
The company also offers a 39 page downloadable book of the same name.
http://usefulsocialmedia.com/state-of-csm-2012/?utm_source=Thankyou%2BPage&utm_medium=Twitter%2BButton&utm_campaign=SCSM12
ShopSavvy changing the face of retailing
Applications like ShopSavvy are going to change the face of retailing.
http://www.youtube.com/watch?v=oEHGTKVMfvY&feature=em-share_video_user
http://www.youtube.com/watch?v=oEHGTKVMfvY&feature=em-share_video_user
USA Today on using social media tools to boost business productivity
This is a USA Today article on using social media tools to boost business productivity.
http://www.usatoday.com/money/smallbusiness/story/2012-08-12/efficient-small-business-social-networks/56939980/1
http://www.usatoday.com/money/smallbusiness/story/2012-08-12/efficient-small-business-social-networks/56939980/1
The U.S. Small Business Administration on social media in small businesses
The United States Small Business Administration talks about using social media in small businesses.
http://www.sba.gov/community/blogs/how-pull-your-head-out-sand-and-use-social-media-your-small-business#.UBgzUNZQREY.twitter
http://www.sba.gov/community/blogs/how-pull-your-head-out-sand-and-use-social-media-your-small-business#.UBgzUNZQREY.twitter
Infographic from Pagemodo about how marketers are successfully using social media marketing
This is an interesting infographic from Pagemodo about how marketers are successfully using social media marketing.
http://www.pagemodo.com/blog/marketers-social-media-marketing-successfully-infographic/
http://www.pagemodo.com/blog/marketers-social-media-marketing-successfully-infographic/
How the Internet has evolved
This is an interesting infographic from Mashable about how the Internet has evolved over the last 10 years.
http://mashable.com/2012/08/22/the-internet-a-decade-later/
http://mashable.com/2012/08/22/the-internet-a-decade-later/
Monday, August 13, 2012
More about how social media is being used inside organizations
More about how social media is being used inside organizations:
http://www.usatoday.com/money/economy/story/2012-05-14/social-media-economy-companies/55029088/1
http://www.usatoday.com/money/economy/story/2012-05-14/social-media-economy-companies/55029088/1
Social media inside the organization
When used inside the organization, social media can boost productivity.
http://www.usatoday.com/money/smallbusiness/story/2012-08-12/efficient-small-business-social-networks/56939980/1
http://www.usatoday.com/money/smallbusiness/story/2012-08-12/efficient-small-business-social-networks/56939980/1
"Gamification" is one of the latest, greatest things in customer engagement
"Gamification" is one of the latest, greatest things in customer engagement.
http://www.usatoday.com/money/smallbusiness/story/2012-07-29/efficient-small-business-using-game-technology/56545082/1?loc=interstitialskip
http://www.usatoday.com/money/smallbusiness/story/2012-07-29/efficient-small-business-using-game-technology/56545082/1?loc=interstitialskip
A social network for physicians
A social network for physicians!
https://www.doximity.com/
https://www.doximity.com/
Friday, July 27, 2012
Reasons Internet users employ social media for customer service
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